Can’t send or receive e-mails in Windows Phone

Got an error message when setting up an IMAP account in your Windows Phone? Then you need to check the settings.

1. Are you using the correct username and password?

Test your username and password by signing in on: https://www.work2go.net/

2. Control all settings in your mobile

On the home screen, click the three dots (…) > Settings > Email + accounts > Account.

• Type in your password again.
  
• Server for incoming mail: m.work2go.net:993
  
• Do you use IMAP4 account type? – If not, change it.
  
• Outgoing mail (SMTP): m.work2go.net:465
  
• The server requires authentication should be selected.
  
• Use the same username and password for sending should be selected.
  
• Use SSL for incoming e-mail should be selected.
  
• Use SSL for outgoing e-mail should be selected.