Archive | Thunderbird EN

Import an address book to Thunderbird

You can move your contacts in Work2Go to your account in Thunderbird through the following steps.

Export Address Book from Work2Go

  1. Settings > Import / Export > Export
  2. Type: Contacts and select the Thunderbird contacts in the drop down list
  3. Source: select your address.
  4. Click Export

Import it into Thunderbird

  1. Tools > Import
  2. Select that you want to import address books> Next
  3. Select the import option Text file (LDIF, .tab, .csv, .txt)> Next
  4. Find the file and select which fields you want to import.
  5. Click OK > Finish

 

 

Can’t send e-mail in Thunderbird

Can’t send e–mail from your computer? Go through the following steps to check the settings and if that does not help, try another security type and port.
  1. Do you have the correct username and password?
    Test them by logging in to your Work2Go in a browser: https://www.work2go.net/
  2. Your account is not full already, is it?
    Hold your cursor over your name in the upper right corner of Work2Go to see your account size.
  3. Open Thunderbird and go through all the settings for the account and re-enter the password.
  4. Change to no SSL and port 2525.

Can’t receive e-mails in Thunderbird

Don’t you receive any e-mails to your computer? Go through the following steps to check the settings.
  1. Are you using the correct username and password?
    Test them by logging in to your Work2Go in a browser: https://www.work2go.net/
  2. You haven’t acceded your account limited size, have you?
    Hover your cursor over your name in the upper right corner of Work2Go to see your account size.
  3. Open Thunderbird and go through all the settings for the account, and re-type the password.
  4. Remove SSL and change to port 143.

 

Add an e-mail account in Thunderbird

Follow our step by step guide of how to create an account to read and send e-mails from your computer. Do you already know how, click the box below for account settings.

Thunderbird_11. Open the program

Start Thunderbird and then click Tools > Account Settings.
Under Account Actions, select Add e-mail account.

Click image for full version.

Thunderbird_22. Add your account settings

Enter your name, e-mail address and password.
Tick the box to save the password.
Click Continue > Manual Setup.

Click image for full version.

3. Adjust the settings

Thunderbird_3Username: your e–mail address (the one you use to log in)
Incoming: IMAP | m.work2go.net | 993 | SSL / TLS | Password
Outgoing SMTP | m.work2go.net | 465 | SSL / TSL | Password

Click Test again to verify that you have entered the correct settings.
Click Create Account.

Click image for full version.