Don’t you receive any e-mails to your computer? or you can’t you send anything? Go through the following steps to check the settings and if that does not help, try an alternative security type and port.
1. Check your account settings
- Go to Mail > Settings > Account > Account information.
- Click Edit Server List.
- You can find “Server Outgoing mail (SMTP)” at the bottom of the Account Information page.
Click image for full version.
2. Delete any duplicate e-mail server
If it looks like the picture, you see a line that only has m.work2go.net and no e-mail afterwards. Then click on the row (no email address) so that it is highlighted, and then the (-) minus sign in the left corner to remove the line.
Click image for full version.
3. Check the mail server ports
Outgoing server: Go to Advanced.
- Use port 465 (or port 587).
- Use SSL. (If continued problems try without SSL – use port 2525.)
- Fill in username and password again.
(Test you login details by signing in on your avvount on www.work2go.net)
Click OK.
Click image for full version.
Incoming server: Go to Advanced on top of the page.
- Port: 993
- Use SSL. (If continued problems try without SSL – use port 143.)
- Fill in username and password again.
(Test you login details by signing in on your avvount on www.work2go.net)
Click image for full version.
4. Try without SSL
Still not working?
Go through the same steps again but DO NOT use SSL.
- Change to port 2525 on outgoing server
- Change to port 143 on incoming server
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