Archive | Mac Mail EN

Sync contacts on Mac

Follow the steps below to sync your contacts from Work2Go to the Contacts app on your Mac.

1. Open the Contacts app.

2. Click on Contacts at the top left and select Add Account…

3. Select Other Contacts Account…

 

 

 

 

4. Fill in the information below.
Account Type: Manual
Username: Enter your email address
Password: Enter password
Server address: m.work2go.net

 

 

5. Click Sign in > Done.

All contacts are now syncing, this will take a few minutes.

Sync Calendar on Mac

Follow the steps below to sync your calendar from Work2Go to the Contacts app on your Mac.

1. Open the Calendar app.

2. Click on Contacts at the top left and select Add Account…

3. Select Other CalDAV Account…

 

 

 

 

4. Fill in the information below.
Account Type: Manual
Username: Enter your email address
Password: Enter password

 

 

5. Click Sign in > Done.

The calendar is now synchronizing, this will take a few minutes.

Save Sent and Trash on the server

Once you have your e-mails in Mac Mail, it is wise to connect the program’s Sent and Trash folders with those on the mail server. Here we tell you how.

By default, no messages that you send or delete in Mac Mail are saved on the server, this means that messages you send, for example, does not appear on your other devices attached to your e-mail account or when you log in to your account in Work2Go. Follow the steps below so that your messages will be saved on the server instead of locally in Mail on your Mac.

MacMail_mappar

  1. Select the Sent folder under your account in the left column and click the menu Mailbox > Use This Mailbox for > Sent.
  2. Mark Trash folder > click menu Mailbox > Use This Mailbox to > Trash.
  3. Restart the program.

Can’t send nor receive e-mail in Mac Mail

Are you not receiving emails on your computer? Or you can not send? Go through the following steps to check the settings.

MacMail_Fel_11. Check your account settings

  1. Go to Mail > Settings > Account > Account information.
  2. Click Edit Server List.
  3. You can find “Server Outgoing mail (SMTP)” at the bottom of the Account Information page.

Click image for full version.

2. Delete any duplicate e-mail server

9-IMAP_Mac10.9-serverlistaIf it looks like the image, i.e. a line that only says m.work2go.net but without an email address. Click on that row (without an email address) so that it becomes highlighted, and then on the (-) minus sign down in the left corner to delete that.

Click image for full version.

3. Check the mail server ports

MacMail_Fel_2Outgoing server: Go to Advanced.

  • Use port 465 (or 587).
  • Use SSL.
  • Fill in username and password again.
    (Test your login details by signing in to your account on work2go.net)

Click OK.

Click image for full version.

MacMail_Fel_3Incoming server: Go to Advanced on top of the page.

  • Port: 993
  • Use SSL.
  • Fill in username and password again.
  • (Test your login details by signing in to your account on work2go.net)

Click image for full version.

Add an e-mail account in Mac Mail

Follow our step by step guide of how to create an account to read and send e-mails from your computer. Do you already know how, click the box below for account settings.

1-IMAP_Mac10.9-start1. Open the program

Click Mail > Add Account.
(If it’s the first time you use Mail the wizard will open when you start the program.)

Click image for full version.

2-IMAP_Mac10.9-nytt2. Add an e-mail account

Start by choosing Add another email account > Continue.

Click image for full version.

 

3-IMAP-epost3. Enter email address and password

Full name, username/email address and password > Login.

 

4. Enter email address and password

Fill in the e-mail address and mail server again as shown in the image > Log in.
Mail server: m.work2go.net

5. Specify which functions you want to use

Select which functions you want to use > Done

7-IMAP_Mac10.9-kontoinfoAdjust the settings

To see more settings, go to Mail > Settings at the top of the menu bar of the program. Select your new Work2Go IMAP account so that it is highlighted in blue and the account’s settings are displayed on the right.

Click image for full version.

8-IMAP_Mac10.9-smtp-listaServer, outgoing e-mail (SMTP)

Click the arrows to open the drop-down menu.
Select Edit SMTP Server List.

Click image for full version.

 

10-IMAP_Mac10.9-serverUTpasswoClick Advanced.
Use custom port: 465 (alt. 587).
Use SSL.
Authentication: select Password from the drop-down menu.
Enter your username/email address and password.
Click OK to save the settings.

Click image for full version.

12-IMAP_Mac10.9-serverINportServer, incoming e-mail

Click Advanced at the top.
Server port: 993.
Use SSL.
Authentication: select Password from the drop-down menu.

Click image for full version.

When you close the box by clicking the red circle in the top corner, you will be asked if you want to save the changes you have made to the account. Click Save.