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Add an e-mail account to Android

This guide shows you how to add an account for reading and sending e-mails in an Android. Do you already know how to do this? Click on the box below for the account settings.

JellyBean11. Create the account

  1. Click Menu > Account > Menu > Add account.
  2. Fill in your e-mail address och password to your account.
  3. Click Manual setup.

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JellyBean2-IMAP2. Select the account type IMAP

We recommend using IMAP since your messages will be kept on the server and you can also read your mail when logging in to your account at www.work2go.net

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JellyBean3-IMAP3. Add your account settings

  1. Fill in e-mail address and password.
  2. Incoming server: m.work2go.net
  3. Select Security Type SSL and Server port 993
  4. Click Next.

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4. Adjust the settings

JellyBean4-IMAPEnter account settings for outgoing server.

  1. SMTP server: m.work2go.net
  2. Port: 465
  3. Security Type: SSL
  4. Choose Requires sign-in
  5. Fill in e-mail address and password.
  6. Click Next.

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JellyBean5-IMAP5. Choose how you want to receive your e-mails

Select appropriate settings for your e-mails.
Click Next to give the account a name and how you want your name to appear when you send e-mails from your mobile.

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If it doesn’t work

Test your e-mail address and password on www.work2go.net and check all the settings on your phone again. Read more in Can not send or receive e-mails

Can’t send or receive e-mails in Android

Got an error message when setting up an IMAP account in your Android? Then you need to check the settings.

1. Are you using the correct e-mail address and password?

Test your username and password by signing in on: https://www.work2go.net/

2. Control all settings in your mobile

Go to Preferences > Your account > Server settings > Incoming server settings.

  1. Android-4.1Username: your e-mail address
  2. Password: your password
  3. IMAP-server: m.work2go.net
  4. Port: 993
  5. Security Type: SSL

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  1. Android-4.1-2SMTP-server: m.work2go.net
  2. Port: 465
  3. Security Type: SSL
  4. Require logon must be selected
  5. Username: your e-mail address
  6. Password: your password

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If it still doesn’t work

Change to security type None, for both incoming and outgoing server.
Preferences > Your account > Server settings

  1. Incoming server settings > Security type: None > Server port: 143.
  2. Outgoing server settings > Security type: None > Server port: 2525.

Change your signature in Android

Here we show you how to add a new signature for e-mails sent from your mobile.

1_inst

1. Open settings

Go into your e-mail app > click Menu button to access your settings for e-mail (usually found at the bottom of the screen) > Preferences. Click on the account you want to make changes to.

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3.1.e-post_3.1

2. Change the signature

Now you see the selected account’s general settings.
Click Signature to enter your own.

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Add e-mail, contacts and calendar in Android [PRO]

This guide shows you how to add an account to manage e-mail, contacts and calendar on an Android.

This requires Work2Go Pro

If you don’t have Pro today, you can upgrade by contacting our support.
Not interested of upgrading? Follow the guide Add e-mail account in… instead.

jellyBean-1SYNC1. Create the account

  1. Click Settings > Accounts & sync > Add account.
  2. Fill in your e-mail address and password.
  3. Then click Manually.

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jellyBean-2SYNC2. Select the account type Exchange

Exchange ActiveSync is a technology that was developed by Microsoft and used to send information between devices, such as Work2Go Pro server and your mobile.

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3. Add your account settings

jellyBean-3SYNCEnter your email address and password.

  1. Server: m.work2go.net
  2. Use SSL and Port 443.
  3. Click Next.
  4. Fill in an account name.

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If it doesn’t work

  • Test your email address and password on www.work2go.net/.
  • Check all the settings in your phone again.
  • Are you unsure if you have Work2Go Pro or not? Contact our support.

Add a shared calendar in Android [PRO]

Do you have a shared business calendar that you would like to have access to on your mobile? Here we tell you how.

This requires Work2Go Pro

If you don’t have Pro today, you can upgrade by contacting our support.
  1. Find out the login details to the account where the original calendar is kept.
  2. Add a new account in your mobile with the account type Exchange.
  3. Select to only sync the calendar from this account.

Which folders to sync with your Android? [PRO]

Learn how you can select which folders you want to access from your mobile. If you don’t need to have access to them all it’s unnecessary to synchronize them. This saves your battery consumption.

This requires Work2Go Pro

If you don’t have Pro today, you can upgrade by contacting our support.

1.mapp

  1. Go to Applications > Mail. Now you see your inbox.
  2. Click the Menu button to access your settings for e-mail (it is usually found at the bottom of the screen).
  3. Select Folders from the menu that appears, select the folders you want to sync. By default only the Inbox is selected.

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How often should your Android retrieve new information? [PRO]

You can set how often you want your phone to retrieve new information from your account, such as how often it should check with the server if you have a new e-mail message.

A mobile that collects e-mails every fifteen minutes consumes less battery power than the one that retrieves e-mails every minute.

This requires Work2Go Pro

If you don’t have Pro today, you can upgrade by contacting our support.
1_inst

1. Go to settings

Go to the e-mail client available under Applications > Mail. Now you see your inbox. Click the Menu button to access your settings for e-mail (it is usually found at the bottom of the screen) > select Settings > your account.

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3.2syncschema2. Change the sync schedule

Scroll down to the heading Exchange ActiveSync settings > Select Sync Schedule. Set how often your phone will sync your information.

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How far back do you want to synchronize e-mails in Android? [PRO]

If you don’t think you need to access all your e-mails from your mobile, we recommend that you perform these settings. The fewer days, the more you can save on your battery consumption.

This requires Work2Go Pro

If you don’t have Pro today, you can upgrade by contacting our support.
1_inst

1. Open the settings

Go to the e-mail client available under Applications > Mail. Now you see your inbox. Click the Menu button to access your settings for e-mail (it is usually found at the bottom of the screen) > select Settings > your account.

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3.2.synk_period2. Changing the period for synchronization

Scroll down to the title Exchange ActiveSync settings > Select period for synchronization of e-mails. Choose period to sync e-mails to your mobile.

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