Select Exchange ActiveSync
Add an account (1)
Select Advanced configuration (2)
Continue (3)
Your email address (username)
Your password
Your email address (username) again
Domain (everything after @ in your email address)
Server: m.work2go.net
As well as naming your account
Then click on Log in. Done!
Follow the steps below to sync your contacts from Work2Go to the Contacts app on your Mac.
1. Open the Contacts app.
2. Click on Contacts at the top left and select Add Account…
3. Select Other Contacts Account…
4. Fill in the information below.
Account Type: Manual
Username: Enter your email address
Password: Enter password
Server address: m.work2go.net
5. Click Sign in > Done.
All contacts are now syncing, this will take a few minutes.
Follow the steps below to sync your calendar from Work2Go to the Contacts app on your Mac.
1. Open the Calendar app.
2. Click on Contacts at the top left and select Add Account…
3. Select Other CalDAV Account…
4. Fill in the information below.
Account Type: Manual
Username: Enter your email address
Password: Enter password
5. Click Sign in > Done.
The calendar is now synchronizing, this will take a few minutes.
Check that your Outlook opens with the correct account:
Go to Control Panel > Email/Email (Outlook).
Here you check that your Work2Go account is included. If it doesn’t, add it.
Mark “Always use this profile, select Work2Go in the drop-down list and click OK.”
To synchronize Work2Go Pro with Outlook you need a Connector. Do not have Work2Go Pro yet?
Contact us for upgrade.
1. Download, Save and Double-click the file. 
2. Click Next > Read and accept the terms> > Click Yes to the question “Do you allow this app to make changes to your device?” 
3. The installation starts when clicking Next.
4. Done.
When adding your Work2Go account in an email application on your computer or mobile phone additional folders are created for activities performed in the other application. Folders such as Drafts, Sent and Trash.
To avoid confusion, you can link these folders so that all messages sent, whether they have been sent from a mobile or Work2Go in a browser, are saved in the same folder. In an iPhone you can link foders as follows:
Preferences > Mail, Contacts, Calendars > Select your account > Account > Advanced > Mailbox
By default, no messages that you send or delete in Mac Mail are saved on the server, this means that messages you send, for example, does not appear on your other devices attached to your e-mail account or when you log in to your account in Work2Go. Follow the steps below so that your messages will be saved on the server instead of locally in Mail on your Mac.
There is a simple way to know if a website has published new articles and news or blog posts. It keeps track with the help of a so-called RSS feed. In your Inbox Work2Go you can add subscription to RSS feeds that you are interested in.
The folder is updated automatically every 12 hours. If you want to update the content anytime, right-click the RSS folder > Load flow.
Click at the top of the message and click on the sender in the yellow bar to once and for all accept viewing all images in future messages from that particular sender.
You can also create a list of trusted addresses / domains on the Preferences tab.
The reason why Work2Go don’t show images in e-mails without your consent is that it is relatively easy to hide a virus in an image file. Therefore, be careful and only approve those senders that you really trust.
No, not all of it. Only about 95-99% or so. But in all honesty it does not disappear – it is sorted.
What is considered as spam is also of subjective matter. What is spam to you might not be spam to others and vice versa. Therefore spam filtering is not an exact science. At some time now and then one slips through the spam filter in your Inbox and unfortunately, sometimes a normal email can be put into the Junk folder. This is inevitable. Even if we’d like to be able to provide you with a 100% spam free Inbox, we can’t keep a promise like that.
What is essential however is that you can easily delete spam and retrieve emails that has accidently ended up in your Junk folder. Work2Go send out a daily overview report where you easily can retrieve any legitimate mail in your Junk folder. If you mark an email as not spam, the sender will be whitelisted and it won’t happen again.
All contacts in your Address Book is automatically whitelisted!
Simplified, one can say that when greylisting is in use and a new email address is sending you an email, Work2Go ask the one who’s sending you the email to resend it and if they do, the email will be put through to your Inbox. Spammers never resend their emails and that is precisely why greylisting is so effective. Normally, the sender’s mail server tries to resend the email again after 3-6 minutes. Unfortunately, not all mail servers handle this very well, which is a major weakness and that’s when things go wrong.
Greylisting is a very effective method of fighting spam because spammers are not trying to send their messages again.
When greylisting is in use, three components are checked for incoming email:
If this combination is unknown an error message (error 451) is sent to the sending server with a requests for a resend. When a server resend the email, it will be put through. When this combination is sending you a second email, it will be checked in the greylisting database and then automatically be put through to you.
The reason behind long delays are misconfigured servers. Not broken servers, but misconfigured ones. What happens is that greylisting asks the other server to “try again later”. A correct configured mail server will then try again later. The problem is that many servers do not try again for several hours (or in worst cases, several days) later. A correct configured server tries to deliver it within 30 minutes. If it receives another error message it will try again, but this time wait a bit longer before the third attempt.
If you continually have problems with the delivery time to certain recipients, we can whitelist them for you. When whitelisting an email address, greylisting is turned off for emails that is sent between specific recipients. You can whitelist both email addresses and domains you consider to be trusted. The risk with whitelisting is however an increase of spam sent to your account. But if that’s the case, we can of course turn on greylisting for you again. We can even reduce the rules for spam filtering for your email address if you often experience very long time before emails reach you. Another idea is to send us a list of domains you communicate with regularly for us to whitelist for you.
If you use an email client such as Outlook, we recommend you to send email with our server and not through your ISP. You configure the server setting’s in your email client’s account’s preferences.
E-mails can be displayed in a variety of ways. View by conversations are useful when:
You can forward e-mail messages that you have received to another address, so that it looks like it has been sent directly from the original author. The difference between the redirect instead of forward messages is that if you redirect it and it makes it easier for the recipient to respond to the original sender.
The general settings that can be done in Work2Go applies only how to handle incoming requests, we recommend using the “Ask Me” so you per message can choose if you want to send out an read receipt or not. Settings > E-mail: Receipt of notice
To request a read receipt on messages sent from yourself, choose this option per message, instead of changing the general settings in case you want or do not want to request a read receipt on all sent messages.
If your business has any employees’ e-mail addresses collected in a list such as name staff@yourdomain.com and you want to send a mail to all of your colleagues, but think it is unnecessary that the message also will reach your inbox, you can do a setting on your account that prevents this. The message will of course be sent to all the others that are on the list.
Once you have enabled the Message Disposing of a folder is messages deleted from the folder that are older than the specified time. This happens automatically. Should you later want to restore these deleted messages go to trash > Deleted Items.
Once you have enabled the Message Storage for a folder, you receive a warning message if you try to delete a file within the specified date range. The warning message will serve as a reminder that you should not delete the file yet.
Bubbles are more interactive and can be moved by drag and drop and edited by right-clicking on them. The feature is enabled by default, but can be changed back to normal text on Preferences > General > Other: Bubbles.
Keep your cursor over a bubble and the person’s name, e-mail address and any other contact details and a picture will be visible, but also quick links to write a new message or schedule an appointment with the contact.
When a menu appears from where you can search for more messages from / to the person in the bubble, write a new, add the contact to your address book, add the address in a filter or visit the address of the website.
When a menu appears from where you can save / edit the contact in your address or move it to a different address field.
You can move one or more bubbles by drag and drop.
To select multiple bubbles at once, try using the Selection tool “rubber band”. Left click the white space in the field and drag a box over selected bubbles. The selected bubbles are now highlighted in blue and can now be dragged and dropped simultaneously.
Make sure you use the display mode Reading Pane at the bottom or the Reading Pane off by clicking on View in the toolbar in the upper right corner. And View your messages after messages.
Now you can sort your e-mails according to whether they have been flagged, tagged, sender, attachment, subject, size or date when it was sent by clicking on each title.
